Working at Abbotsford Residential Care Home.

People were protected from the risk of avoidable harm. The service had systems and processes in place for safeguarding people and managing incidents and accidents. Medicines were managed safely, and people received their medicines as prescribed.

Staff spoke positively about working at the home. They told us there was a positive environment and staff worked well together. One member of staff told us, 'The staff team work well together. There is a good working environment here.'

There were sufficient, appropriately trained staff on duty to make sure people received the support they needed. On the day of the inspection, we observed that staff were not rushed and were able to spend time speaking with people.

Staff told us, and the training matrix showed, all staff were up to date with their training. This included areas such as safeguarding, moving and handling and first aid.

The registered manager had good oversight of the home and an open culture was evident. Staff spoke positively about the registered manager and told us that she was caring, approachable and supportive.

The home had an activity co-ordinator who arranged various events, crafts and trips out. The home had a varied monthly activities programme which was devised based on people's interests. There were different daily activities which included picnics in the garden, yoga, chair exercises and quizzes.