Last updated: 9 February 2026
"Staff feel happy, supported and appreciated by good management, but limited activities and basic training hold it back."
Medicines were now being managed safely. Systems were in place to protect people from abuse.
Staff we spoke with felt supported at work and listened to.
There were enough staff on duty to meet people's needs.
Staff were positive about the training and could tell us about the on-line subjects that they completed, including moving and positioning, safeguarding, dementia and fire safety.
Staff appreciated positive feedback and said, 'It's far better; it's more relaxed'; 'It's a happy place,' and 'The manager thanks us; it's those little things - (make us) feel appreciated.'
An audit undertaken in May 2021 identified more activities would be beneficial for people. We met with the activities coordinator who had recently been appointed to the new role.
New activities coordinator just started after an audit said more activities were needed, so the role is mostly routine personal care with limited variety.
An audit undertaken in May 2021 identified more activities would be beneficial for people. We met with the activities coordinator who had recently been appointed to the new role.
Only standard online training like safeguarding and dementia, no funded qualifications or career development.
Staff were positive about the training and could tell us about the on-line subjects that they completed, including moving and positioning, safeguarding, dementia and fire safety.
Staffing is adequate to meet needs but nothing special, no details on low agency use or easy workloads.
There were enough staff on duty to meet people's needs.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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