Working at Abbotsbury

Some staff are behind on basic refresher training like first aid and infection control, even though sessions are booked.

We did note that some staff were out of date with some key refresher training modules such as first aid and infection control. However, the registered manager had already identified the need for refresher training and was able to show training had been booked for staff.

Medicine records have gaps like missing signatures for skin creams and as-needed painkiller instructions not tailored to each person.

Not all staff signed records to say they have given people topical medicines. These are medicines that are applied to the skin such as creams... where PRN protocols where in place, the information contained was not always person centred.

No dedicated activities coordinator yet so staff find it hard to fit outings and events around daily care tasks.

Staff fed back they supported the recruitment of an activity co-ordinator as it was sometimes challenging to fit in activities with caring tasks.