Last updated: 10 February 2026
"Staff feel valued in a positive culture with strong safeguarding knowledge, but staff retention details are unclear and training lacks depth."
Staff had a strong knowledge of safeguarding, how to recognise the signs of potential abuse and reported this appropriately. The provider had a proactive approach to learning within the service.
Staff spoke positively about working at Abbots Lawn. Comments included, “I love it here”; “We work really well together” and “[Management] look after us”.
There were enough staff of the right skill set to keep people safe and meet their needs. People and their relatives spoke positively about staff and how they were responsive.
Staff were positive about the training opportunities available. They told us that they were happy with the level of training provided, regular competency checks were completed.
The registered manager had good oversight through a range of quality assurance processes which were utilised to continually drive improvement at the home. Staff spoke positively about the open culture at the service.
The provider had in place a full activity schedule for people to get involved with. People had expressed where they enjoyed going on trips and this had been implemented.
Staffing levels are adequate with enough skilled staff on duty, but no details on team stability or agency use.
There were enough staff of the right skill set to keep people safe and meet their needs. Staffing levels were appropriate to meet people's needs and there were sufficient numbers.
Training covers the basics with supervisions and checks, but no specialist courses or funded qualifications mentioned.
Staff were positive about the training opportunities available. They told us that they were happy with the level of training provided and felt that it gave them the skills and knowledge needed.
There is a full activities schedule and some outings, but no dedicated coordinator or innovative programmes to vary the workday.
The provider had in place a full activity schedule for people to get involved with to promote good physical and mental health.
AI Generated
Last inspected: June 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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