Working at Abbeywood Tottington Limited

No permanent manager registered yet, so leadership is still settling in.

At the time of our inspection the registered manager had resigned. The deputy manager had been appointed as the new manager. Application to CQC to register was to be completed.

Staffing relies on some agency workers with vacancies and busy shifts.

On-going recruitment was taking place. Where necessary agency staff were utilised... One person said, 'There never seems to be enough staff to manage all the everyday needs', whilst another added, 'I feel that there are usually enough staff on duty, although they are always very busy'.

Few activities like bingo so days feel boring and routine.

People said activities and opportunities were provided such as bingo and outside entertainers. However, people said these were limited, adding, 'I am happy here but there is nothing to do and it can get quite boring' and 'I would hope there could be more activities'.