Last updated: 9 February 2026
"Staff feel supported by hands-on managers and enjoy a friendly culture, but activities lack variety since the coordinator left and training records are inaccurate."
Risks to people were now mitigated and monitored safely. Medicines were received, stored, administered, and disposed of safely. Systems in place to minimise the risk of spreading infection were effective.
Staff told us there was a good learning culture at the care home. Staff get on well with each other. We are friendly towards each other and professional.
There were enough staff on duty to meet people's needs. There have been a lot of staff changes but there are enough staff on duty.
The training matrix used by the provider to monitor staff training needs contained inaccurate information. I have never received face to face training for this.
Staff feedback was mostly positive, and they felt included and supported by the management team. The managers are very supportive and hands on.
Although the provider employed staff who planned, facilitated and coordinated social events and activities, further work was needed to ensure activities were designed to meet people’s individual interests and needs. Activity coordinator left their post recently.
The activities coordinator left recently with no good backup, so little variety beyond basic care tasks.
there had been some issues with continuity since an activity coordinator left their post recently, and there was a need to make improvements in the provision of activities.
Training records are not accurate and some staff miss face-to-face sessions for key skills like hoist use.
The training matrix used by the provider to monitor staff training needs contained inaccurate information. I have never received face to face training for this.
High staff turnover recently with lots leaving, even if shifts are covered now.
there have been quite a lot of staff leave recently. There have been a lot of staff changes but there are enough staff on duty.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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