Last updated: 10 February 2026
"Strong leadership, effective training and a supportive culture, but gaps in staff retention and uninnovative activities."
The provider had implemented an effective safeguarding system. Staff understood what to do to make sure people were protected from harm or abuse.
Staff told us they felt supported. Staff told us they felt listened to and that the registered manager was approachable.
There were always enough staff on duty to meet people's needs. Two nurses and eight care staff worked during the day.
Staff had the skills and experience to support people. They received a comprehensive programme of training. Staff found the training enabled them to work effectively with people.
The registered manager provided strong leadership and their constant critical review of the service had led to noticeable improvements.
Until their recent retirement the activities coordinators provided a range of opportunities for people to engage in meaningful activities.
Staffing meets people's needs with enough staff on duty, but no details on low agency use or staff retention to make workloads unhurried.
There were always enough staff on duty to meet people's needs. Two nurses and eight care staff worked during the day.
There is an activities coordinator providing a range of activities, but no specialist programmes or innovative approaches to enrich the role.
Until their recent retirement the activities coordinators provided a range of opportunities for people to engage in meaningful activities. A new activity coordinator was in the process of being employed.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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