Working at Abbeymead Lodge

Sound and robust medicines management... accidents and incidents well recorded with robust investigations and learning; strong safeguarding training and positive risk-taking for independence

Staff consistently praised the support... 'you couldn't improve on the level of support we get here'; family-like atmosphere with staff feeling valued and motivated

Sufficient numbers of staff were available... consistent and familiar staff team; relatives commended the home for retaining a continuous staff team who know residents really well

All staff had received mandatory training... additional training such as nail care and dysphagia; encouraged to undertake national qualifications; regular personalised supervisions and appraisals

The leadership of the home was strong which provided staff with a role model of excellent care practices; staff praised the support... 'I feel supported fabulously'; 'lovely support network here'

People supported to gym, discos, concerts, baking, arts and crafts, drama, volunteering placements, part-time jobs, developing 'secret garden'; community partnerships with charities