Working at Abbeygate
71 Beach Road, Weston Super Mare, BS23 4BG
Operated by Weston-super-Mare Free Church Housing Association Limited
20 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Supportive management and positive team morale shine through, but training gaps and limited activities hold it back."
Safety & Risk
6/10
✓
Improvements had been made and the provider was no longer in breach of regulation... However, further work was needed to improve risk assessments in other areas, such as stoma care and epilepsy.
Staff Culture
7/10
✓
Staff reported positive morale within the team and spoke well of their managers and roles. One staff member shared, “We’ve got a lovely team.”
Staffing Levels
5/10
!
Most people, relatives and staff told us staffing levels were sufficient. However, some felt staffing levels could be improved. A staff member said, “Probably now, we could do with 1 more carer in the morning.”
Training & Dev
4/10
!
While staff reported having access to sufficient training opportunities, not all staff had completed or refreshed their required training... gaps in staff training records relating to epilepsy, catheter and stoma care.
Management
7/10
✓
Staff told us they felt well supported by the management team. Throughout the assessment, the management team demonstrated openness and transparency.
Programmes
3/10
✕
People were encouraged to engage with and personalise aspects of the service. For example, one person with an interest in gardening, was tidying up plant pots in the outdoor space.
Points to consider
Staff training has gaps in areas like epilepsy care and stoma care, so some carers are not fully up to date.
gaps in staff training records relating to epilepsy, catheter and stoma care
Staffing levels are adequate but sometimes feel stretched in the mornings with calls for one more carer.
A staff member said, “Probably now, we could do with 1 more carer in the morning.”
No activities programme or coordinator, so the job is mostly routine personal care with little variety mentioned.
People were encouraged to engage with and personalise aspects of the service. For example, one person with an interest in gardening, was tidying up plant pots in the outdoor space.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews