Working at Abbeyfield Winnersh

No permanent manager, the current one is still applying to register.

We were greeted warmly by the manager, who was applying to register with the Care Quality Commission.

Risk assessments and mental capacity paperwork sometimes lack enough detail to fully guide staff.

some risk assessments did not always contain sufficient detail... not all assessments contained sufficient detail that decisions were made on people’s behalf appropriately.

Staffing levels are adequate but nothing special, no info on low agency use or strong staff retention.

There were enough effectively recruited and trained staff to carry out safe care.