Working at Abbeyfield - St George's House
Park Terrace, Westcliff On Sea, SS0 7PH
Operated by Avocet Care & Support Ltd
26 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel well supported by managers with enough staffing and strong safety, although basic activities and occasional agency use are drawbacks."
Safety & Risk
8/10
✓
Staff had received training in safeguarding and knew how to raise concerns... Risk assessments were in place... Medicine records we reviewed were in good order... Regular audits... Accidents and incidents were investigated.
Staff Culture
7/10
✓
One member of staff said, 'People are like our family we want them to be happy and enjoy every moment.' Staff told us they felt well supported by the senior team.
Staffing Levels
7/10
✓
Staff told us they felt they had enough staff on duty each day and if they needed additional staff... this was provided. The provider told us they only occasionally needed to use agency as regular staff tended to cover shortfalls.
Training & Dev
7/10
✓
Staff had recently been supported to have dementia training where they got to experience what it feels like to live with dementia. Staff had regular meetings and supervision with management.
Management
7/10
✓
Staff told us they felt well supported by the senior team. There was always a senior member of staff on duty to discuss any issues and a member of management on call if not present at the service.
Programmes
6/10
✓
The deputy manager told us they had a dedicated activities person... People told us they had enough to do... exercises with us... gardening... trips out... church coming in and singing.
Points to consider
Basic activities like group exercises, gardening, and trips out with a coordinator, but no specialist programmes or creative innovations to vary the daily routine.
The deputy manager told us they had a dedicated activities person... We have a lady come in and she does exercises with us... gardening... trips out.
Staffing is adequate and manageable with enough people on shift, but occasional agency use means some unfamiliar staff at times.
The provider told us they only occasionally needed to use agency as regular staff tended to cover shortfalls.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews