Working at Abbeyfield Loughborough

Medicines were not always stored safely, we identified fridge temperatures had dropped below the required minimum.

Most staff spoke positively of the support they received from the management team, who were seen as visible, accessible and approachable.

There was some agency staff being used to cover gaps in staffing numbers at short notice.

Managers made sure staff received training and regular supervisions to maintain high-quality care.

Leaders were visible, knowledgeable and supportive. Managers were receptive to new ideas.

They seem to have an incredible range of activities that people can get involved with for example they have bingo and knitting and bowls.