Working at Abbeyfield Lodge
184-186 Reading Road South, Fleet, GU52 6AE
Operated by Community Homes of Intensive Care and Education Limited
13 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Family-like culture where staff want to stay, clear leadership and strong training, but activities plans outdated as coordinator covers shifts and no details on low agency use."
Safety & Risk
8/10
✓
2020 targeted IPC inspection: We were assured the service was following safe infection prevention and control procedures... provider was using PPE effectively and safely... making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
9/10
✓
Per 2017 comprehensive inspection: Staff consistently told us because of the close bonds they had developed... they could not imagine working anywhere else. It is just like one big family.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: The registered manager completed a daily staffing needs analysis to ensure there were always sufficient numbers of staff with the right skills mix and experience to keep people safe.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: The provider had established an academy to provide opportunities to develop all of their staff... All staff were supported to achieve diplomas in health and social care, at least to level two.
Management
8/10
✓
Per 2017 comprehensive inspection: The registered manager provided clear and direct leadership visible at all levels which inspired staff to provide a quality service.
Programmes
6/10
✓
Per 2017 comprehensive inspection: People had activity plans... diverse range of activities... art, craft, music, games, films, and gardening... swimming, football, visiting local shops, pubs, clubs and restaurants.
Points to consider
Staff numbers meet daily needs and get increased when required but no details on low agency use or long serving team.
Per 2017 comprehensive inspection: The registered manager completed a daily staffing needs analysis... there were always sufficient numbers of staff... When required staffing levels had been increased
Varied activities and community outings with a coordinator but activity plans not updated recently as coordinator covers care shifts.
Per 2017 comprehensive inspection: the activities coordinator told us they had not updated them recently due to covering for unforeseen absence on shifts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews