Last updated: 9 February 2026
"Staff feel supported by an approachable manager with enough staff and varied activities, but no registered manager in post yet."
People were receiving their medicine as prescribed... However, the records did not always provide sufficient information... This was discussed with the manager who took immediate action to implement an appropriate system.
Staff spoke positively about working at Abbeyfield House and positively about the support they received from the home manager. One staff member commented, '[The manager] is very approachable and very fair.'
There were sufficient staff employed to meet people's needs. People, relatives and staff all felt there were sufficient staff to meet people's needs and any shortfalls were met through teamwork.
Staff were supported to access a variety of training, had regular supervision... There were some areas of training where compliance needed improving and this was discussed with the manager.
At the time of our inspection there was not a registered manager in post. The home manager had begun the process of registering with us.
There was an activity worker in place and a range of activities was available... young people visited from a local school, and members of religious groups completed monthly visits.
No permanent manager registered yet, which could affect oversight stability.
At the time of our inspection there was not a registered manager in post. The home manager had begun the process of registering with us.
Only standard training offered, with some areas having low completion rates.
There were some areas of training where compliance needed improving and this was discussed with the manager.
Staffing is adequate and unhurried but relies on teamwork to cover any shortfalls.
There were sufficient staff employed to meet people's needs... and any shortfalls were met through teamwork.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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