Working at Abbeyfield House
114-116 Gatley Road, Gatley, SK8 4AB
Operated by Caritas Services Limited
7 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"A positive person-centred culture, consistent staffing and engaging activities, but training gaps and medication storage issues need improvement."
Safety & Risk
4/10
!
Medicines were not always being suitably stored... Records of the application of creams were not being consistently maintained... some aspects of record keeping needed to improve.
Staff Culture
6/10
✓
There was a positive and person-centred culture at the service. Staff knew and understood people well and were responsive.
Staffing Levels
6/10
✓
There was a consistent team of staff who knew people well and any gaps in rotas were covered through the use of bank staff or agency.
Training & Dev
2/10
✕
Records of staff training indicated there were a number of aspects of training which had not yet been completed by all staff but were not up to date.
Management
4/10
!
Systems were in place to oversee the service; however, these were not always effective and prompt, and effective action was not always taken to address areas for improvement.
Programmes
6/10
✓
People were supported to engage in a range of relevant activities... with some people engaging in regular volunteering roles... holidays... 'summer fete'.
Points to consider
Staff training is not up to date with gaps in mandatory courses and specialist areas like swallowing difficulties and autism support.
Records of staff training indicated there were a number of aspects of training which had not yet been completed by all staff but were not up to date.
Medication storage is not always right and records for creams and drink thickeners are hit and miss.
Medicines were not always being suitably stored... Records of the application of creams were not being consistently maintained... use of thickening powder... not being recorded.
Management checks and fixes for issues like the environment and training are not prompt or effective enough.
Systems to ensure staff had completed the relevant training... were not in place or being used effectively... environmental issues... had not yet been completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews