Last updated: 10 February 2026
"Approachable managers foster a fantastic team with good training, although staffing levels are just adequate."
2020 IPC inspection: 'We were assured the service were following safe infection prevention and control procedures'; per 2017: robust safeguarding training, safe medicines with audits.
Per 2017 comprehensive inspection: 'Staff told us... "We're a fantastic team"; enjoyed their jobs and displayed commitment and pride in their work.'
Per 2017 comprehensive inspection: 'Staffing levels were adequate to meet the needs of people who used the service.'
Per 2017 comprehensive inspection: Staff provided mandatory and specialist training (mental health awareness, challenging behaviour), Care Certificate, regular supervisions and appraisals.
Per 2017 comprehensive inspection: Staff told us the registered manager had an 'open door' and they could talk to them at any time; approachable and staff felt part of a good team.
Per 2017 comprehensive inspection: Activity worker employed providing varied activities including trips, movie nights, chair exercises, cultural events.
Staff numbers are enough to meet basic needs but nothing special like stable teams or no agency use to keep workloads easy.
Per 2017 comprehensive inspection: 'Staffing levels were adequate to meet the needs of people who used the service.'
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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