Working at Abbeyfield Deben Extra Care Society Limited

There were robust systems in place to assess and mitigate risks of avoidable harm.

Staff told us there was a positive culture in the service and their comments were listened to.

There were enough staff to meet people's needs and safe recruitment processes were undertaken.

There were systems to provide staff with training, support and the opportunity to achieve qualifications in care. Most staff had achieved a qualification in health and social care.

The registered manager understood their role and responsibility... had a good understanding of what was happening in the service.

There was a programme of group activities, including songs of praise, manicures, beetle drive and visiting entertainers. Seasonal activities such as pumpkin carving and themed activities.