Last updated: 10 February 2026
"A friendly family atmosphere with good training and support, but no activities programme and some agency staffing hold it back."
Systems and processes kept people safe from harm or abuse... personalised risk assessments were completed... Medicines were managed safely, and we saw evidence that lessons were learnt from incidents and accidents.
Staff spoke about the registered manager and their colleagues positively and morale was high. A staff member said, 'I love my job.' 'It's very friendly, like a family. Everyone knows everyone and staff work together.'
Sufficient numbers of staff were deployed to meet people's needs and keep them safe... when the home was short staffed the same agency workers were used to promote consistency.
Staff told us they received a good level of training and support... Staff confirmed they received a full induction when they started working at the home, followed by regular supervisions and support from managers.
People and relatives knew who to go to if they had a concern and confirmed the registered manager was responsive to issues raised; communication between the home was good.
One person said, 'Sometimes I will go to a meeting or church service in the activities rooms'
No activities programme or coordinator, so the role is mostly routine personal care.
One person said, 'Sometimes I will go to a meeting or church service in the activities rooms'
Staffing is adequate but nothing special, with some agency workers covering shifts when short staffed.
when the home was short staffed the same agency workers were used to promote consistency. A staff member said, 'We're never too short and agency staff will come in if need be.'
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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