Last updated: 9 February 2026
"Positive culture and good teamwork shine through with improving training and medicines management, but no registered manager yet and developing activities hold it back."
The management of medicines had improved. People received their prescribed medicines when they needed them. However, the home's medicines policy and procedure were not available for staff to access when we inspected.
The current staff team spoke of a positive culture at the home, with good team work throughout.
Staff we spoke with felt there was just enough staff. Although a member of staff said when there were only 3 staff it was very busy, but people were safe. They continued by saying this rarely happened and there were usually 4 staff working during the day.
Staff supervision sessions were not yet fully embedded. We spoke with the home manager about this and saw an improvement plan was in place and progress was being made.
At the time of our inspection there was not a registered manager in post. The service had a new manager who had been in post since June 2022, they were in the process of registering with the Care Quality Commission.
Activities at the home had improved, with a new activities co-ordinator recruited. People we spoke with felt the activities within the home could be improved further and the manager confirmed activities would be strengthened.
No permanent manager registered with the regulator yet, so leadership oversight is still developing.
At the time of our inspection there was not a registered manager in post.
Staffing is just enough but building layout means people sometimes wait for help and shifts can feel busy.
Due to the layout of the building people could often have periods of time when staff were not visible to people.
Activities coordinator only works part time so the programme relies heavily on one person and residents want more.
We found there was an overreliance on the activity co-ordinator to deliver this, and they worked 16 hours a week.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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