Last updated: 10 February 2026
"Exceptional leadership, stable staffing with familiar faces, happy family culture, and excellent activities with strong safety."
2021 targeted inspection: decontamination area for all deliveries, PPE and uniforms supplied and cleaned daily, doubled cleaning schedules, vast PPE stock, air purifiers, purpose-built garden pods with risk assessments.
Per 2018 comprehensive inspection: 'Without exception all of the staff we spoke with told us they enjoyed working at the service and would be happy for their relatives to be cared for at Abbeydale'; 'one big happy family'.
Per 2018 comprehensive inspection: 'they had never had to use agency staff... people were consistently cared for by familiar faces'; 'sufficient numbers of staff... Staff had time to chat with people as well as completing care tasks'.
Per 2018 comprehensive inspection: 'comprehensive staff induction... regular training updates... training matrix... training was kept up-to-date'; supervisions, appraisals, staff champions, Investors in People accreditation.
Per 2018 comprehensive inspection: 'The registered manager had extremely high standards and was highly proactive... highly effective in their role'; staff said 'the manager makes you feel like you matter' and is 'really responsive'.
Per 2018 comprehensive inspection: 'excellent range of activities... four trips out each week... Pilates instructor... pottery instructor... Downton Abbey nights... pet therapy... university research on reminiscence'.
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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