Last updated: 10 February 2026
"Hands-on responsive management and positive open culture, although staffing lacks a stable team and training is only standard."
Medicines were managed safely. People were supported by staff who followed systems and processes to prescribe, administer, record and store medicines safely.
Staff also spoke positively about the culture at the service, with one staff member telling us, 'There is a very open culture here. We know the people well. There is a lot of information available to staff about what people's routines are, and their likes and dislikes.'
Staffing levels were sufficient to meet people's needs in an effective and timely way.
Per 2020 comprehensive inspection: Staff training was up to date and staff had regular supervision meetings with a named manager.
Comments from staff included, 'The management are responsive and deal with issues straight away. They also ask us for our views' and 'The managers are very hands on, they are brilliant. The managers care about the wellbeing of staff and the residents.'
The service arranged external entertainers and activities. For example, recently there had been a virtual reality experience which allowed people to experience virtual reality for the first-time using specialist headsets. People also went on external trips to the local community.
Staff numbers are enough to meet needs but no details on stable team or low agency use to keep workloads easy.
Staffing levels were sufficient to meet people's needs in an effective and timely way.
Only standard training like induction and supervisions, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff training was up to date and staff had regular supervision meetings with a named manager.
Some varied activities like trips and virtual reality but no specialist programmes or coordinator to enrich the role much.
The service arranged external entertainers and activities. For example, recently there had been a virtual reality experience... People also went on external trips to the local community.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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