Last updated: 10 February 2026
"Staff love working there with strong safety and good staffing levels, but no structured activities programme and basic training hold it back."
Risk assessments were in place and robust, and accidents and incidents were scrutinised for patterns and trends. Medications were well managed; the provider had embedded systems and processes to safeguard people from abuse.
Staff told us they enjoyed working at the home... All staff told us they loved working for the provider and enjoyed their jobs.
Staffing levels were safe... We observed there were plenty of staff... Staff we spoke with told us there was always enough of them on duty and they had time to spend with people and there was no rushing.
Staff were appropriately trained and supervised... The provider now had a detailed training analysis in place which monitored and checked for gaps in staff training needs.
Staff told us the manager led by example and was 'there for support'. The manager welcomed feedback and was clearly proud of the home and the staff team.
Staff willingly supported events within the home, such as recent fundraisers, and were passionate about their roles and the people they supported.
No activities coordinator or structured programme, so the role is mostly routine personal care with basic events like fundraisers.
Staff willingly supported events within the home, such as recent fundraisers
Only standard training with a tracking system for gaps and routine supervision, no specialist courses or funded qualifications.
The provider now had a detailed training analysis in place which monitored and checked for gaps in staff training needs.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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