Last updated: 10 February 2026
"Staff feel well supported by an approachable manager with strong safety practices, but activities lack a dedicated coordinator and training is only standard."
2022: We were assured the provider was preventing visitors from catching and spreading infections, using PPE effectively, making sure infection outbreaks can be effectively prevented or managed. Per 2019: Effective safeguarding systems... Medicines were managed safely... good practice was followed.
Per 2019 comprehensive inspection: Staff told us they felt well supported... One staff member said, 'I really like working here.' Staff felt consulted and listened to.
Per 2019 comprehensive inspection: The provider ensured suitable staffing arrangements were in place... A visiting healthcare professional... had no concerns about staffing levels. 2022: Provider had measures to mitigate COVID-19 related staff pressures.
Per 2019 comprehensive inspection: Staff had received regular training and supervision... New staff had received a thorough induction... People told us they felt staff were well trained.
Per 2019 comprehensive inspection: Staff felt well supported by the registered manager. The manager is approachable and amenable. The office door is always open.
Per 2019 comprehensive inspection: We saw a varied range of social activities were organised... weekly visit from children at a local nursery, coffee mornings, outings, arm chair exercises, playing dominoes, cards, and staff sitting with people and reminiscing.
Activities include games, outings and nursery visits but no dedicated coordinator or specialist programmes, so the role involves mostly routine care.
We saw a varied range of social activities were organised to keep people entertained and stimulated. These included a weekly visit from children at a local nursery, coffee mornings, outings, arm chair exercises, playing dominoes, cards, and staff sitting with people and reminiscing.
Only standard training and induction mentioned, no specialist courses or funded qualifications.
Discussion with staff and observation of training records confirmed they received training that was relevant to their role and enhanced their skills. New staff had received a thorough induction on their appointment.
Staffing is adequate with no concerns but nothing special, no mention of long retention or minimal agency.
The provider ensured suitable staffing arrangements were in place to meet the assessed needs of people in a person-centred and timely way... A visiting healthcare professional told us staff were always available... and they had no concerns about staffing levels.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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