Working at Abbey Rose Care Home

Medicines were managed safely and in line with good practice guidance. Staff had received safeguarding training and were able to describe the action they would take to report any concerns. (Dec 2020)

Staff told us they felt supported. A staff member said, 'We do get supervisions, we attend staff meetings and the manager is supportive if we need it'. (Per Mar 2020)

People and most relatives told us there were enough staff. One relative said, 'There always seems to be plenty of staff around.' Our observations supported this (Dec 2020)

Per Mar 2020 comprehensive inspection: Records showed staff had access to a range of training courses including specific health conditions for example, diabetes and choking risks. Staff confirmed they received training regularly.

Staff felt the service was well led and managers were approachable. One staff member said, 'They have an open-door policy. When I go to them about something with the residents it is dealt with.' (Dec 2020)

Per Mar 2020 comprehensive inspection: The provider employed activity coordinators to promote activities with people. An activities program was in place with a range of things people could take part in across the week.