Working at Abbey Park
Humber Road, Coventry, CV3 4FE
Operated by Methodist Homes
84 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Supportive management, comprehensive training, and strong teamwork, but missing risk plans and stretched staffing during busy times are concerns."
Safety & Risk
4/10
!
Risk plans not always present or followed, e.g., no diabetic care plan, no seizure response plan, tube feeding instructions not followed, MAR discrepancies, mattress not on correct setting.
Staff Culture
6/10
✓
Staff felt supported by management, able to discuss concerns, and emphasised teamwork: 'You have to work as a team, if you don't, it doesn't work.'
Staffing Levels
5/10
!
Overall, staff felt staffing levels were adequate but said it could be more challenging at busy times of the day. One staff member told us, 'I would say there are enough but there are times you get that hectic period and you feel you need another member of staff.'
Training & Dev
7/10
✓
Staff received a comprehensive induction and ongoing training linked to people's needs such as supporting anxiety, with nurses updating clinical skills and regular one-to-one meetings for support.
Management
6/10
✓
Staff said they received the support they needed from management staff and the registered manager. One staff member told us, 'She (registered manager) is very supportive. Her door is always open if you have a problem.'
Programmes
6/10
✓
Two activity organisers provided daily social activities including music therapy, tai chi, fitness sessions, memory books, one-to-one sessions, and community links like school visits.
Points to consider
Some risk plans are missing or not followed properly, like no plan for diabetes or seizures and tube feeding instructions ignored.
A person who was diabetic did not have a care plan to show how this should be managed... no plan to tell staff what they should do to monitor and respond to them [seizures]... records did not show the instructions were followed [tube feeding].
Staff numbers are enough most times but feel stretched during busy periods when extra help is needed.
Overall, staff felt staffing levels were adequate but said it could be more challenging at busy times of the day. One staff member told us, 'I would say there are enough but there are times you get that hectic period and you feel you need another member of staff.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews