Working at Abbey Lodge - Coulsdon
60 Brighton Road, Coulsdon, CR5 2BB
Operated by Christ The King Residential Care Homes Limited
9 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Good leadership using feedback from people and relatives plus excellent medicines safety, although staffing covers gaps with workers from other homes and training is only basic."
Safety & Risk
8/10
✓
The balance of medicines stocks was regularly checked and audited alongside medicines records. This enabled the registered manager to identify errors quickly and take action to minimise risks to people.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff told us they worked well as a team and relationships between staff were positive.
Staffing Levels
6/10
✓
The registered manager ensured there were enough staff available at all times to keep people safe.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff were supported through induction, training, and supervision.
Management
7/10
✓
The registered manager carried out surveys to gather the views of people, relatives and visiting professionals and used the feedback to make improvements.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were offered a range of activities they were interested in including swimming, exercise classes, day trips, gardening and cooking sessions.
Points to consider
Staff numbers are enough but they cover gaps by pulling in workers from other homes.
Per 2018 comprehensive inspection: The provider told us they were able to cover any short notice staff cancellations within the current staff team and staff from other services in the organisation.
Only standard training like induction, supervision and basic topics, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: A training schedule was in place to help staff understand people's needs which included mental health awareness. New staff completed an induction which followed the Skills for Care 'care certificate'.
Some varied activities like trips, swimming and cooking but no dedicated coordinator or special programmes to enrich the workday.
Per 2018 comprehensive inspection: People were offered a range of activities they were interested in. Weekly activities including swimming, exercise classes and day trips to places of interest. Other weekly activities would soon begin including gardening and individual cooking sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews