Working at Abbey Lodge Care Home UNIT 1
49 Harvey Road, St Albans, AL2 1NA
Operated by Mrs Meetranee Chintaram
3 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Approachable managers create a supportive culture and good training, but staffing retention and activities programmes lack dedicated focus."
Safety & Risk
7/10
✓
Staff received safeguarding training and confidently described the signs... Risk assessments... Medicines were managed safely... MAR completed accurately.
Staff Culture
7/10
✓
Staff told us that the management in the home was approachable and supportive. One staff member said, 'The support is always at hand. We all support each other...'
Staffing Levels
6/10
✓
There were enough staff to meet people`s needs. People told us they felt there were enough staff around.
Training & Dev
7/10
✓
All the staff working for the provider held national vocational qualifications or they were working towards achieving this.
Management
7/10
✓
People and staff told us they were happy with how the home was managed and they felt managers were approachable and listened to them.
Programmes
6/10
✓
People were supported to take on voluntary work, go to cinemas, shopping trips... 'I have been to London Zoo, Chinatown...'
Points to consider
Staff numbers are enough to get by, but nothing said about agency use or keeping staff long-term.
There were enough staff to meet people`s needs.
Helping residents with outings, cooking and shopping adds variety, but no activities coordinator or special programmes.
People were involved in daily living tasks and were helped by staff to learn... cooking, cleaning and shopping... supported to take on voluntary work, go to cinemas...
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews