Last updated: 10 February 2026
"Approachable managers create a supportive culture and good training, but staffing retention and activities programmes lack dedicated focus."
Staff received safeguarding training and confidently described the signs... Risk assessments... Medicines were managed safely... MAR completed accurately.
Staff told us that the management in the home was approachable and supportive. One staff member said, 'The support is always at hand. We all support each other...'
There were enough staff to meet people`s needs. People told us they felt there were enough staff around.
All the staff working for the provider held national vocational qualifications or they were working towards achieving this.
People and staff told us they were happy with how the home was managed and they felt managers were approachable and listened to them.
People were supported to take on voluntary work, go to cinemas, shopping trips... 'I have been to London Zoo, Chinatown...'
Staff numbers are enough to get by, but nothing said about agency use or keeping staff long-term.
There were enough staff to meet people`s needs.
Helping residents with outings, cooking and shopping adds variety, but no activities coordinator or special programmes.
People were involved in daily living tasks and were helped by staff to learn... cooking, cleaning and shopping... supported to take on voluntary work, go to cinemas...
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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