Last updated: 9 February 2026
"Supportive management and strong safety practices with regular training, although activities lack a dedicated coordinator and staff stability is unclear."
2021 IPC inspection: Assured on all infection prevention including outbreak management by cohorting and deep clean, PPE, testing, policies; per 2017 medicines audited safely, risks mitigated.
Per 2017 comprehensive inspection: Staff felt supported by managers, knew their roles clearly, positive about management; people and staff comfortable together.
Per 2017 comprehensive inspection: People said 'Staff are always here', staff confirmed enough staff to meet needs effectively, safe recruitment followed.
Per 2017 comprehensive inspection: Staff had regular training including specialist mental health and diabetes, refresher training, and regular supervisions discussing development.
Per 2017 comprehensive inspection: Staff told us management was approachable and supportive, always around with on-call rota, and monitored service through audits and surveys.
Per 2017 comprehensive inspection: People involved in household duties like cooking and cleaning, pursued hobbies, voluntary work, shopping trips, cinema, holidays.
No activities coordinator or specialist programmes, so the role is mostly personal care plus supporting outings, hobbies and volunteering.
Per 2017 comprehensive inspection: People had opportunities to pursue their hobbies, interest and socialise in house and in the community.
Staffing is adequate to meet needs but no details on team stability, retention or agency use.
Per 2017 comprehensive inspection: There were enough staff employed through robust procedures to meet people`s needs effectively.
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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