Working at Abbey Lodge Care Home - St Albans
53-55 Harvey Road, St Albans, AL2 1NA
Operated by Mrs Meetranee Chintaram
8 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive management and strong safety practices with regular training, although activities lack a dedicated coordinator and staff stability is unclear."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured on all infection prevention including outbreak management by cohorting and deep clean, PPE, testing, policies; per 2017 medicines audited safely, risks mitigated.
Staff Culture
6/10
✓
Per 2017 comprehensive inspection: Staff felt supported by managers, knew their roles clearly, positive about management; people and staff comfortable together.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: People said 'Staff are always here', staff confirmed enough staff to meet needs effectively, safe recruitment followed.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff had regular training including specialist mental health and diabetes, refresher training, and regular supervisions discussing development.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff told us management was approachable and supportive, always around with on-call rota, and monitored service through audits and surveys.
Programmes
5/10
!
Per 2017 comprehensive inspection: People involved in household duties like cooking and cleaning, pursued hobbies, voluntary work, shopping trips, cinema, holidays.
Points to consider
No activities coordinator or specialist programmes, so the role is mostly personal care plus supporting outings, hobbies and volunteering.
Per 2017 comprehensive inspection: People had opportunities to pursue their hobbies, interest and socialise in house and in the community.
Staffing is adequate to meet needs but no details on team stability, retention or agency use.
Per 2017 comprehensive inspection: There were enough staff employed through robust procedures to meet people`s needs effectively.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews