Last updated: 10 February 2026
"Supportive management and stable staffing create a positive team culture, but basic activities and standard training are weaknesses."
People told us they felt safe... Staff were aware of safeguarding procedures... Risks to people were reviewed on a regular basis... Medicines audits took place which helped to ensure that medicines practice was safe. Incidents... were discussed with staff.
We were assured that there was a positive culture within the home. There was a calm, pleasant atmosphere... Staff told us the registered manager was supportive and they worked well together. Comments included... 'We have a good team here, we all work well together.'
There were enough staff employed to meet the needs of people using the service. Staff rotas showed there were three staff on shift during the day and two at night... no agency staff were used either. Staff files were fully completed, with verified references... DBS checks.
Staff received appropriate training which meant they were competent to carry out their roles. New staff completed the Care Certificate. Records showed that staff received regular training in a range of topics that were relevant to their role... regular supervision.
Staff told us the registered manager was supportive and they worked well together. Comments included, 'I don't have any problems here, I can talk to my team leader at any time and they can sort it out. We have a good team here, we all work well together.'
People took part in activities within the home but were also supported to go out in the community, going to the local shops, to parks or the pub.
Just basic outings to shops, parks or pub, no activities coordinator or creative programmes to make the job more interesting.
People took part in activities within the home but were also supported to go out in the community, going to the local shops, to parks or the pub.
Only standard training like Care Certificate and supervisions, no specialist mental health courses or funded qualifications.
New staff completed the Care Certificate... Records showed that staff received regular training in a range of topics that were relevant to their role. The training certificates seen were accompanied by assessments... regular supervision.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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