Last updated: 9 February 2026
"Helpful and approachable management fosters a positive culture where staff feel supported, but staffing lacks low turnover or minimal agency use and activities lack a dedicated coordinator."
People were supported by staff who understood how to recognise signs of abuse and knew how to raise any concerns. Staff were confident the registered manager would act to promote people's safety.
One staff member told us because of the culture at the home 'I like everything about working here, especially the fact it feels so much like a home... I absolutely love working here.' Staff felt supported to provide good care.
There were sufficient staff to care for people at the times people wanted. Staff were positive about the number of staff available to assist people.
Staff were positive about the level and types of opportunities they were provided with, to develop their skills. One staff member told us about some specialist training they had undertaken, so people would be supported by staff who knew how to help them to maintain good skin health.
Staff told us '[Registered manager's name] is a very good manager. They are helpful and approachable and make time for you. [Registered manager's name] wants people to have a good life.' The registered manager worked directly with staff when they cared for people.
People were supported to do things they enjoyed such as gentle massage, sensory experiences... attending discos and events at other venues... goes out to working world, happy feet, and has day trips and visits out.
Staff numbers are sufficient and flexible for needs, but no mention of low staff turnover or minimal agency use to make shifts reliably easy.
There were sufficient staff to care for people at the times people wanted. Staff gave us examples of times when shift patterns were changed to meet people's preferences and needs.
Some varied outings, sensory activities and community trips keep things interesting, but no dedicated activities coordinator or specialist programmes.
People were supported to do things they enjoyed at Abbey House -Evesham, such as gentle massage, sensory experiences... attending discos and events at other venues to meet people's sensory needs.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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