Working at Abbey Hey Care Home

Risks were effectively managed at the home and accidents and incidents were monitored to prevent them reoccurring. Provider had processes to safeguard people from abuse.

The staff team spoke of a positive culture at the service and said they enjoyed their roles. 'It is a good place to work and the staff team get on well together. I am really happy and like it.'

Everyone we spoke with said there were enough staff to deliver the care people needed. 'I feel staffing is okay. I've not seen it short staffed and we don't tend to use agency. Staffing is adequate.'

Staff training records reviewed. Staff had received training in safeguarding and medicines administration with competency checks.

Everybody we spoke with told us there was good management and leadership at the home. Staff said, 'There is good management. Very approachable and things get sorted out. The manager is always here for us.'