Last updated: 9 February 2026
"Staff feel supported by good management and enjoy a positive culture, but unclear staff retention, basic training and activities hold it back."
Per 2019 comprehensive inspection: Medicines administered safely with minor record gaps fixed promptly, safeguarding systems in place; strong IPC measures per 2021 inspection.
Per 2019 comprehensive inspection: 'Staff told us they enjoyed working at the home and that team work was a strength, with a positive culture throughout.'
Per 2019 comprehensive inspection: 'Staffing levels were sufficient to care for people safely... feedback... there were always enough staff available to meet people's needs'.
Per 2019 comprehensive inspection: 'Staff received appropriate induction... training matrix showed... moving and handling, safeguarding, dementia awareness, infection control... Staff supervisions were carried out'.
Per 2019 comprehensive inspection: Staff said 'You can speak with the managers if you have a problem. I feel supported in my role.' and 'The management here is absolutely fine. They are very good with staff'.
Per 2019 comprehensive inspection: 'Weekly schedule... nails/beauty treatments, arts/crafts and baking. Trips out often took place... 'Dancing with Dementia''.
Staffing is enough to get the job done but no info on staff sticking around long-term or using few agency workers.
Staffing levels were sufficient to care for people safely. The feedback we received from people living at the home and visiting relatives was that there were always enough staff available to meet people's needs.
Only basic training like safe moving, safeguarding and dementia awareness, no specialist courses or funded qualifications.
The training matrix showed staff had completed training in areas such as moving and handling, safeguarding, dementia awareness, infection control, health and safety and fire awareness.
Basic activities like arts, crafts, baking, beauty treatments and outings, no dedicated coordinator or special programmes.
a weekly schedule was on display on the notice board. This included nails/beauty treatments, arts/crafts and baking. Trips out often took place and this included pub lunches and attending an event called 'Dancing with Dementia'.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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