Working at Abbey Grange Care Home
18 Glen View Road, Burnley, BB11 2QN
Operated by Abbey Grange Care Home Ltd
25 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Visible leadership and family-like culture, but agency staff cover and incomplete safety records with lessons not shared hold it back."
Safety & Risk
5/10
!
The service did not always have a proactive and positive culture of safety... some of these records were brief... records did not evidence the lessons learned or how this was shared with the team
Staff Culture
7/10
✓
As a staff member I am treated very nicely, no issues. The [nominated individual] and, [registered manager] are very nice, it is like a family here
Staffing Levels
5/10
!
Staff said there was sufficient staff... regular staff cover or agency staff. There is always 2 staff at night
Training & Dev
6/10
✓
Staff had undertaken a wide range of training and supervisions were ongoing... loads of training including face to face courses like 1st aid, fire safety and COSHH as well as online courses. Supervisions are every month
Management
7/10
✓
Staff told us they were positive about the visibility of the leadership... [Nominated individual] is here every day; [person] is very good... rectifies things straight away
Programmes
6/10
✓
We have a weekly snack planner, every day is a different theme... water challenge... chair exercises... go to the gym, for food and for a haircut
Points to consider
Recruitment records not fully complete for all staff, and agency sometimes covers shifts when people call in sick
not all records were in place to ensure the suitability of the staff member for their role... regular staff cover or agency staff
Lessons from accidents and safeguarding concerns not always fully recorded or shared with the whole team
the records did not evidence the lessons learned or how this was shared with the team... some of these records were brief
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews