Last updated: 10 February 2026
"Staff feel well supported by a keen manager with robust training and strong safety, but activities are limited to one day a week without a dedicated coordinator."
People were supported by staff who understood how to keep them safe from harm or abuse. Staff had received training in safeguarding. Regular audits carried out on medicines.
Staff told us that they felt well supported with regular supervisions and training. 'The nurses are really supportive and they do observations to ensure we are doing things right.'
Staffing levels were calculated using a dependency assessment. This calculated staffing hours required, and the manager ensured that they were staffed to people's needs.
Staff training was robust and included mandatory training in all key areas such as moving and handling, infection control and safeguarding, and staff told us that the training was good.
One staff member told us 'The new manager has done a lot and is really supportive.' The manager and deputy were keen to drive continuous improvements.
Activities were provided one day a week for people to participate in. The manager told us that they were looking to recruit an activities coordinator.
Activities happen just one day a week run by staff, no dedicated coordinator yet, so the job is mostly routine personal care like washing, dressing and meds.
Activities were provided one day a week for people to participate in. The manager told us that they were looking to recruit an activities coordinator.
Staffing matches residents needs using a dependency tool but no details on team stability or agency use, so workloads might sometimes feel stretched.
Staffing levels were calculated using a dependency assessment. This calculated staffing hours required, and the manager ensured that they were staffed to people's needs.
Training covers the mandatory basics like moving people, infection control and safeguarding but no specialist courses or funded qualifications for career growth.
Staff training was robust and included mandatory training in all key areas such as moving and handling, infection control and safeguarding
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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