Last updated: 10 February 2026
"Staff praised their visible, approachable manager and felt valued in a positive culture with strong safety, although no permanent manager is registered yet."
People were protected from harm and abuse [...] Medicines were administered safely [...] Analysis of accidents and incidents were undertaken to identify any patterns or trends.
There was a positive culture in the service [...] warm and welcoming atmosphere [...] Staff felt confident in sharing their views and listened to.
Enough qualified and experienced staff were deployed to meet people's needs [...] Rotas confirmed the level of staff deployed was consistent. The manager used a dependency tool [...] to ensure staffing levels were safe.
Staff had received safeguarding and whistleblowing training [...] Staff were trained in the safe handling of medication [...] competency assessed. Staff received supervision.
Staff described the manager as 'the best so far and I have worked under 13 of them', 'visible and approachable' and 'amazing to work for'.
No permanent manager approved by the regulator yet, even though the current one is in place and applying.
The service did not have a manager registered with the Care Quality Commission. [...] A manager was in post at the time of the inspection and had applied to register with the CQC.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp