Last updated: 10 February 2026
"Staff feel supported by a respected manager in an open culture with strong safety oversight, but staffing is adequate and training covers only basics."
The registered manager had oversight of accidents and incidents through a tracker and used this information to drive service improvements. Analysis of incidents was used to assess whether preventive measures could be introduced, and lessons learnt.
The registered manager created an environment which was open and inclusive. Staff felt well supported and said they could always talk with the registered manager if they had any worries or concerns.
There were enough suitably trained staff to meet people's needs and care for them well. People and their relatives told us they felt there were enough staff to look after them.
Staff had received training on recognising and reporting abuse. Staff had received training and their competence in administering medicines was assessed periodically.
The registered manager was well respected by staff. Staff felt well informed and supported to undertake their roles. One staff member said, '[Registered manager] is excellent and very supportive.'
The provider also worked with a charity called 'Wags Charity'. They bring dogs into the home for a couple of hours a week. The local church visited the home monthly. Singers come in.
Staffing is adequate with enough staff to meet needs, but nothing special like low agency use or stable long-term team.
There were enough suitably trained staff to meet people's needs and care for them well. People and their relatives told us they felt there were enough staff to look after them.
Only standard mandatory training like safeguarding and medicines checks, no specialist courses or funded qualifications.
Staff had received training on recognising and reporting abuse. Staff had received training and their competence in administering medicines was assessed periodically.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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