Working at Abbey Chase Nursing Home
Bridge Road, Chertsey, KT16 8JW
Operated by Abbey Chase Residential and Nursing Homes Limited
64 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Approachable leadership and friendly culture with good training, although occasional agency staff and routine activities."
Safety & Risk
8/10
✓
Detailed risk assessments for falls, seizures, etc.; registered manager regularly analysed incidents for lessons learnt; MCA/DoLS robust.
Staff Culture
7/10
✓
Staff said 'It's a friendly atmosphere... open and inclusive' and 'They look after the staff'; felt listened to and valued.
Staffing Levels
6/10
✓
We observed sufficient staff deployed, call bells answered quickly, dependency tool used; acted on feedback about agency staff by recruiting more permanent staff.
Training & Dev
7/10
✓
Staff had regular supervisions, medication competency checks, safeguarding, oral care and dysphagia training; per 2018: training officer, specialist training like diabetes, CPD for nurses.
Management
7/10
✓
Staff told us '[Registered manager] is very approachable' and '[Registered manager] is always with the residents'; regularly sought and acted on feedback from staff and relatives.
Programmes
6/10
✓
Per 2018 comprehensive inspection: activities co-ordinators ran weekly programme with in-house activities, school groups, entertainers, occasional outings.
Points to consider
Staffing is adequate and call bells get quick answers, but agency workers have been used sometimes.
where a person had said that there were too many agency staff, the provider took action to recruit further permanent staff.
Only a regular activities programme with outings and entertainers, nothing special to make shifts more interesting.
Per 2018 comprehensive inspection: weekly programme which included in-house activities, visiting school groups, entertainers and occasional outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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