Working at Abberley House
6 Roland Vernon Way, Dudley, DY4 0PS
Operated by The Sandwell Community Caring Trust
9 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"A strong family culture with loyal staff who feel supported, but staffing shortages and basic activities hold it back."
Safety & Risk
7/10
✓
Systems in place safeguarded people from abuse, staff knowledgeable; risk assessments in place; medicines managed safely with audits and competency checks.
Staff Culture
8/10
✓
People, relatives and staff all reported being part of a family. One staff member said, 'Whatever issues you are having... you go to them [managers] and it will get sorted.'
Staffing Levels
4/10
!
Staff members told us there weren't always enough staff available in the team to comfortably cover the shifts required. However, staff worked well as a team to ensure people's needs were always met.
Training & Dev
5/10
!
The staff team received on-going training to ensure they had the appropriate learning, skills and knowledge to meet people's needs. Per 2018 inspection: staff received induction and supervisions every eight weeks.
Management
7/10
✓
Staff were clear about their roles and felt that Abberley House was a good place to work. One staff member said, 'As long as Abberley House is open, that's where I'll be staying.'
Programmes
4/10
!
Per 2018 inspection: staff take people to museums, seaside, parties; well equipped sensory room and soft play room. 2022: supported to go out to a local attraction and lunch.
Points to consider
Staff say there are not always enough of them to comfortably cover shifts, even though they team up to get needs met.
Staff members told us there weren't always enough staff available in the team to comfortably cover the shifts required.
Only basic training like safeguarding and medicines with supervisions, nothing specialist or for career growth.
Staff had received safeguarding training... medication training... Competency assessments were in place to review staff practice.
Just basic outings, sensory room and group activities, no coordinator or special programmes to make days more varied.
On the day of our inspection, three people were supported to go out to a local attraction and then to lunch. Per 2018: sensory room, outings to museums and seaside.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews