Last updated: 10 February 2026
"Strong management support and good teamwork, although weekend staffing feels busy and activities remain basic."
We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. Staff followed best practice guidance and had good knowledge. Per 2022 targeted inspection.
Staff said there was good teamwork and that all staff work together to provide a quality service to people. Per 2019 comprehensive inspection.
There were enough staff to meet people's needs. People and relatives said there were enough staff to keep them safe. Per 2019 comprehensive inspection.
Staff undertook induction and specialist training which provided knowledge and skills to do their job well. Staff had received ongoing relevant training. Per 2019 comprehensive inspection.
Staff spoke highly of the registered manager's oversight and management of this. Staff spoke positively about the support they had received from the registered manager and provider. Per 2022 targeted inspection.
The home employed an activity staff member three times a week and care staff also provided activities for people. These included pampering sessions such as doing nails, games, exercises, bingo, music, trips out and entertainers. Per 2019 comprehensive inspection.
Staff numbers are enough to get the job done but one resident said not enough at weekends so shifts might feel busy then.
One person said there weren't enough staff at the weekend. Per 2019 comprehensive inspection.
Only basic activities like bingo, games, nails, music and occasional trips out, so the role is mostly routine personal care.
These included pampering sessions such as doing nails, games, exercises, bingo, music, trips out and entertainers. Per 2019 comprehensive inspection.
Training covers induction, ongoing topics and some specialist areas but nothing on funded qualifications or career development.
Staff undertook induction and specialist training which provided knowledge and skills to do their job well and effectively meet people's needs. Per 2019 comprehensive inspection.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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