Working at Abbeleigh House

Few activities for residents because the coordinator works part time and programmes were hit by staff shortages, so the job is mostly routine personal care.

We observed few activities being provided by staff. The registered manager told us that the activity programmes were affected due to some staffing emergencies.

Only standard mandatory training with no specialist courses or funded qualifications mentioned.

The training matrix showed training considered mandatory by the provider, was up to date and refresher training programmes were booked.

Staffing levels are adequate with no issues but no details on low staff turnover or minimal agency use to make workloads easy.

There were suitable numbers of staff on duty during the inspection and people, staff, relatives and social care professionals said there were no issues about staffing levels.