Working at Abbcross Nursing Home
251 Brentwood Road, Romford, RM1 2RL
Operated by Havering Care Homes Ltd
28 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by positive management, but medicines safety issues and basic activities need improvement."
Safety & Risk
4/10
!
Medicines were not always managed safely. Protocols for medicines to be taken 'as required' (PRN) were in place. However, we noted that a person was prescribed anticipatory PRN end of life medicine but there was incorrect dosage information written in the protocol.
Staff Culture
6/10
✓
Staff felt supported and encouraged by the registered manager to perform well and told us there was an open-door policy so they could approach them with any issues.
Staffing Levels
6/10
✓
Staff told us they supported each other and felt staffing levels were adequate. Agency staff or other staff were called in to cover gaps such as staff sickness.
Training & Dev
6/10
✓
There was an induction and training programme for new staff and existing staff received refresher training to update their knowledge. Training included a combination of online and practical courses.
Management
7/10
✓
People and their relatives were positive about the management team and could approach them with any concerns.
Programmes
4/10
!
Activities took place in the home such as bingo, arts and crafts and ball games. There was an activity lead member of staff, although they were new in post.
Points to consider
Medication protocols had wrong dosage info that risked overdose, and risk assessments missed details for conditions like diabetes.
we noted that a person was prescribed anticipatory PRN end of life medicine but there was incorrect dosage information written in the protocol. It was higher than the dosage that was originally prescribed... assessments for specific conditions such as diabetes or catheter care lacked some detail.
Only basic activities like bingo, arts and crafts, and the new activity lead needs time to build a proper programme.
Activities took place in the home such as bingo, arts and crafts and ball games. There was an activity lead member of staff, although they were new in post... the activity programme for the home required further work and development.
Staffing is adequate but they call in agency staff for sickness cover, so shifts sometimes have unfamiliar team members.
Agency staff or other staff were called in to cover gaps such as staff sickness. A staff member said, 'We are OK, we have enough staff. You can always do with an extra member of staff anywhere and anytime but that's normal.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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