Working at Abba Residential Home

One staff member said, 'We have ongoing supervision. We have an openness and transparency here, so we can speak to the manager at any time.' The registered manager told us they encouraged staff to contribute their views, 'It's kind of an open culture here.'

Records and our observations confirmed there were enough staff on duty to meet people's needs. Staff rotas showed extra staff were rostered to cover people's appointments and extra activities.

Training records showed staff were up to date with training including health and safety topics such as, fire safety, health and safety and first aid awareness. New staff received an induction which included shadowing experienced staff and completing the Care Certificate.

People were able to participate in a range of activities including playing darts, visiting local cafes, going out to lunch, Tai Chi and the cinema. Each person had their own weekly activity timetable which they were able to change if they wished.