Working at Aashna House Residential Care Home
2 Bates Crescent, London, SW16 5BP
Operated by Sanctuary Care Limited
38 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Exceptional leadership and positive culture where staff feel supported and valued, but unclear staff retention and routine activities hold it back."
Safety & Risk
8/10
✓
Risks regularly assessed and reviewed; trained staff safely administer medicines with eMAR system reducing errors; accidents, incidents and safeguarding concerns reported, investigated and analysed.
Staff Culture
8/10
✓
Open, positive culture; staff say 'I just love working here' and 'This is by far the nicest care home I've ever worked in'; people and relatives praise management and team.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs; 'Always plenty of staff about day and night'; staffing levels matched the rota safely.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: specialist training including dysphagia and choking, pressure care awareness and falls awareness; bi-monthly supervision, annual performance reviews.
Management
8/10
✓
The [registered] manager leads by example, she is very approachable, and communicates well with the team; staff feel well-supported: 'I like the managers... This is by far the nicest care home I've ever worked in.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: dedicated activities coordinator offers variety including cultural festivals (Eid, Divali), arts and crafts, music, exercise, reminiscence, Bollywood movies, community events.
Points to consider
Staff numbers are enough to meet needs and respond quickly, but no details on agency use or long team retention to make workloads always relaxed.
There were enough staff to meet people's needs... 'Always plenty of staff about day and night'... well-established staff team
Varied activities like arts, festivals, music and exercise with a coordinator add some interest, but no specialist programmes or creative innovations to enrich the daily role.
Per 2019: activities... focussed on religious and cultural celebrations including Eid... Divali... board games... exercise, sensory sessions, reminiscence, classic Bollywood movies, arts and crafts and cookery.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews