Last updated: 10 February 2026
"Supportive management, positive team culture and engaging activities, although staffing is adequate without strong retention."
We were assured the service were following safe infection prevention and control procedures to keep people safe. (2020 targeted inspection); Systems were in place to identify and reduce risks to people. Staff understood how to keep people safe. (Per 2018 comprehensive inspection)
Staff told us 'I love it here. The staff are really nice and we all get along', 'It's a good team. We all work together...' It was clear... staff enjoyed their jobs and their morale was positive. (Per 2018 comprehensive inspection)
Staffing levels were sufficient to keep people safe... staff were visible and available to meet people's needs promptly. Neither the people living at Aaron House, nor the staff, raised any concerns about staffing levels. (Per 2018 comprehensive inspection)
Staff received regular training... additional training for staff, to develop their skills in areas such as end of life care, dementia awareness and dignity. Staff were happy with the training they received. (Per 2018 comprehensive inspection)
Staff said the registered manager was very supportive and approachable. Comments included, '[Registered manager] is nice. I can go to them for anything. They are supportive…' (Per 2018 comprehensive inspection)
There were two activity coordinators employed at Aaron House. They supported people to access the local community... link with... local university. Students... physical stimulation... Local school children attended... (Per 2018 comprehensive inspection)
Staffing is adequate but nothing special, with no mention of agency use, vacancies or high staff retention.
Staffing levels were sufficient to keep people safe... Neither the people living at Aaron House, nor the staff, raised any concerns about staffing levels. (Per 2018 comprehensive inspection)
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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