Last updated: 9 February 2026
"Staff feel well supported with strong safety practices, but basic activities and adequate staffing hold it back."
Per 2022 IPC inspection: COVID-19 outbreak safely managed, staff completed IPC training, good PPE stock, premises clean and hygienic.
Per 2020 comprehensive inspection: Staff felt well supported and one said, 'This is a good place to work, we pull together here for our residents'.
Per 2020 comprehensive inspection: There were enough suitably skilled and experienced staff to meet people's needs and keep them safe.
Per 2020 comprehensive inspection: Staff were provided with the support and training they needed for their job role, including induction and ongoing training.
Per 2020 comprehensive inspection: The manager and other senior staff were described as approachable and supportive.
Per 2020 comprehensive inspection: Staff organised events and celebrations, people enjoyed trips to Southport and Blackpool.
Just basic outings and events now and then, no proper activities coordinator or creative programmes to vary the daily routine.
Per 2020 comprehensive inspection: Staff organised events and celebrations... Some people told us they were not really interested in activities, and others told us they take part in everything. One person said, 'I love going out on trips...'
Staffing is adequate to meet needs but nothing special, no details on stable team or minimal agency use.
Per 2020 comprehensive inspection: There were enough suitably skilled and experienced staff to meet people's needs and keep them safe.
Only standard training and induction, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff were provided with the support and training they needed for their job role... New staff completed an induction programme... ongoing training in topics relevant to their job role and people's needs.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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