Last updated: 9 February 2026
"Stable long-serving staff who feel well supported, but no registered manager and heavy agency nurse use hold it back."
Recording of the temperature of the medicine's storage room and fridge on both floors was ad hoc, some days this was completed however there were gaps on other days.
Staff enjoyed their jobs, and many had worked there for several years. One member of staff said, "The support from managers is great."
The provider was open about their difficulties in recruiting permanent nursing staff and their heavy reliance on agency nursing staff.
Team meetings and staff supervisions were behind schedule due to the manager leaving recently, however the provider arranged for external heads of service to support staff.
At the time of our inspection there was not a registered manager in post. A new manager was due to commence the week after the inspection.
No permanent manager in place right now, though a new one is starting soon.
At the time of our inspection there was not a registered manager in post.
Heavy use of agency nurses because they struggle to hire permanent nursing staff.
their heavy reliance on agency nursing staff
Staff check-ups and team meetings are behind schedule since the manager left.
Team meetings and staff supervisions were behind schedule due to the manager leaving recently
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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