Working at Aaron Court Care Home

Medication was not always administered safely to individuals.

Staff morale was consistently described as low, with comments including, 'Staff morale is low. I have never seen anything this bad in years'

The workforce was often over-reliant on agency staff, who were not always provided with the necessary information or support to deliver high-quality care.

Staff were not receiving routine supervision, which contributed to a lack of support, unclear role expectations, and inconsistent standards of practice.

Governance systems and audits were ineffective in recognising or addressing areas in need of improvement.

One member of staff told us, 'I would not recommend Aaron Court as there is a lack of activities available for residents and there are not enough staff members to meet the needs of the residents beyond basic care.'