Working at A M Care Home Limited

Each person had risk assessments specific to their individual needs such as for risk of choking or mental health problems. They were put together balancing the need to keep people safe whilst also encouraging positive risk taking.

People and staff told us they found the registered manager approachable and that there was an open culture throughout the service. Staff liked working at the service and one member of staff told us 'it really does feel like a family here'.

There was a stable staff team who people liked. One person said 'Most of the staff have been here a long time and I know them really well'.

Staff were given opportunities to gain qualifications and develop their roles. One member of staff told us 'If theres something I want to do I can ask for it. I've recently asked to do my level three certificate which is being arranged for me'.

People liked the registered manager and found them to be approachable. People said that they were listened to and felt involved in the service.