Last updated: 10 February 2026
"Supportive managers and a passionate team deliver strong safety, but basic activities without a coordinator limit variety."
Comprehensive risk assessments; staff trained in safeguarding with case studies; medicines administered safely with competency checks and stock counts; good infection control.
Staff clear on roles, 'team working was very good'; 'All the staff here are passionate about the care we provide. I love working here'; managers care for staff well.
There was enough staff available to care for people and to spend time with them doing things people enjoyed, so the risk of people feeling anxious or isolated was reduced.
Per 2017 comprehensive inspection: Staff had undertaken a wide range of training including induction and additional training arranged at staff request to meet mental health needs.
Registered manager has 'open door policy'; managers provide direct support and lead by example; staff receive regular supervisions and say 'I love working here'.
Per 2017 comprehensive inspection: Basic activities mentioned including baking, games like scrabble, trips out, shopping, and new hobbies; no coordinator or specialist programmes.
No activities coordinator or specialist programmes, just basic things like baking, games and outings, so the role is mostly routine personal care.
Per 2017 comprehensive inspection: no mention of activities coordinator or structured programmes; staff offered choices of trips out, supported baking and scrabble.
Staffing is adequate to meet needs and allow some activity time, but nothing special with no info on staff retention or agency use.
There were enough staff to care and support people at times when they required.
Only standard training like induction and some extras requested by staff, no funded qualifications or specialist career development.
Per 2017 comprehensive inspection: staff had undertaken a wide range of training so they would be able to provide safe and effective care, including additional training at staff's request.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp