Last updated: 9 February 2026
"Staff feel supported by approachable managers and receive good training, although activities lack a dedicated coordinator."
People were safeguarded from situations in which they may experience abuse... Medicines were managed safely... Staff understood the importance of keeping people safe. Staff told us they were confident that any concerns they raised would be taken seriously
Staff told us they found the organisation to be supportive. Comments included, 'They are very good to work for; open, honest and give us lots of preparation to support people'
There were enough staff on duty to meet people's needs and keep them safe... The staff rota showed that there were consistent numbers of staff available throughout the day and night
New staff completed an induction programme that included online and classroom based training, competency assessments, shadowing experienced staff and office based tasks... Staff then continued to complete an ongoing programme of training... A training matrix was in place and staff told us they found the training to be 'very good'
Staff told us they found the organisation to be supportive. Comments included, 'They are very good to work for; open, honest and give us lots of preparation to support people' and 'Any of the managers are really approachable.'
People were supported to follow their interests and take part in activities in the community. Activities were planned on an individual basis... There were many photos of people enjoying different activities both within and outside of the service.
Activities are planned individually with some variety like outings and crafts, but no dedicated coordinator or specialist programmes to make the role more enriching.
People were supported to follow their interests and take part in activities in the community. Activities were planned on an individual basis based upon the person's own individual wishes and preferences... One room had been designed to be used as an art and craft room
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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